Terms of Service

1. Acceptance of Terms

By accessing the Everest Federal Credit Union website (https://www.everestfcu.org), using our mobile application, or opting into our SMS/Text Messaging services, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. SMS/Text Messaging Terms & Conditions

A. SMS Consent Communication

The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

B. Types of SMS Communications

If you have consented to receive text messages from Everest Federal Credit Union, you may receive messages related to the following (provide specific examples):

  • Account Notifications: Balance alerts, payment reminders, and transaction verifications.
  • Fraud Alerts: Immediate notifications regarding suspicious card activity or login attempts.
  • Customer Care: Responses to your support inquiries or appointment reminders.
  • Marketing & Promotions: Updates on loan rates, new products, or special offers (only if you have expressly opted in to marketing).

C. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your account.

D. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

E. Opt-In Method

You may opt-in to receive SMS messages from Everest Federal Credit Union in the following ways:

  • By submitting an online form

F. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

G. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.everestfcu.org or call us at 718-806-1419.

Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

H. Standard Messaging Disclosures

3. General Website Terms of Use

A. Eligibility

Our digital services are intended for use by individuals who are at least 18 years of age and residents of the United States.

B. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Everest Federal Credit Union or its content suppliers and is protected by United States copyright laws.

C. Third-Party Links

Our website may contain links to third-party websites (e.g., for check reordering or loan applications). These links are provided for your convenience. Everest Federal Credit Union is not responsible for the content or privacy practices of these external sites.

D. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Everest Federal Credit Union disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not guarantee that our site will be error-free or uninterrupted.

E. Limitation of Liability

Everest Federal Credit Union shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or services, even if we have been advised of the possibility of such damages.

4. Contact Us

If you have any questions regarding these Terms of Service or our SMS Policy, please contact us:

Everest Federal Credit Union

Phone: (718) 806-1419

Email: info@everestfcu.org